Download Our Remote Support Software

Select the appropriate download for your computer below.

Windows Remote Support

Download our remote support application for Windows computers.

Mac Remote Support — Apple Silicon

For newer Mac computers with Apple M-series processors.

Mac Remote Support — Intel

For Mac computers with Intel processors.

How It Works

  1. Download the appropriate remote support application.

  2. Open the application on your computer.

  3. Contact Lecroy IT Services and provide your connection ID when requested.

  4. Connect securely with our technician to receive assistance.