What's Included With Managed IT Services
Ongoing Support for the Technology Your Business Depends On
Managed IT is more than fixing problems when something breaks. I provide ongoing monitoring, maintenance, and support to keep your computers, network, and technology working reliably day to day.
Remote Monitoring & Maintenance
Keeping an Eye on Your Technology
Managed systems are monitored and maintained to help identify problems early and keep everything running reliably. I handle routine maintenance, system health checks, and updates so small issues are less likely to turn into unexpected downtime.
Workstation Management
Reliable Computers for Your Employees
Keep business computers updated, secure, and ready for everyday use. I manage Windows updates, software maintenance, system health, device configuration, and routine troubleshooting across your organization's workstations.
Remote Support
Fast Help When Problems Come Up
Many IT issues can be resolved without an on-site visit. Secure remote support allows me to troubleshoot computers, software, printers, connectivity issues, and other day-to-day problems quickly and get employees back to work.
On-Site IT Support
Hands-On Support When It's Needed
When a problem can't be handled remotely, I can provide on-site support for managed clients. This includes troubleshooting equipment, replacing hardware, resolving network issues, installing new technology, and handling other problems that require hands-on attention.
Network & Device Monitoring
More Than Just Your Computers
Your network is just as important as the computers connected to it. Supported network equipment and devices can be monitored for outages, connectivity problems, and other issues, helping identify problems before they significantly impact your business.
Monthly IT Maintenance
Consistent, Documented Maintenance
Managed systems receive regular maintenance to keep technology current and operating properly. Updates are installed, equipment is reviewed, and completed work is documented so you know what's being maintained and the current state of your technology.